PRIVACY POLICY
Last Updated: 01/01/2026
Hevana Private Limited (“TATRYA”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how your information is handled when you visit or make a purchase from our website.
By using our website, you consent to the practices described in this Privacy Policy.
1. Who We Are
Hevana Private Limited is a sustainable fashion brand.
We design and manufacture our clothing in-house and also work with selected suppliers who follow sustainable and ethical production practices.
2. Information We Collect
a) Personal Information
When you interact with our website, we may collect:
Name
Email address
Phone number
Shipping and billing address
Account login details (if you create an account)
b) Order & Transaction Information
Products viewed or purchased
Order history and preferences
Payment confirmation status
Important: We do not store or process your credit/debit card details. Payments are securely processed by third-party payment providers.
c) Marketing & Communication Data
Email captured during checkout or cart abandonment
Newsletter subscription data
Communication preferences
d) Technical & Usage Data
IP address
Browser and device information
Pages visited and actions taken
Cookies and tracking data
3. Plugins & Third-Party Services We Use
Our website uses third-party tools to operate efficiently and improve user experience. These include:
a) Payment Gateways
Amazon Pay
PayPal
WooPayments
UPI QR Code Payment Gateway
These providers process payments securely according to their own privacy policies.
b) Analytics & Performance
Google Analytics (via Site Kit by Google)
LiteSpeed Cache (performance optimization)
Asset CleanUp (page speed optimization)
These tools help us understand website usage and improve performance.
c) Marketing & Advertising
Facebook for WooCommerce (Meta Pixel & ads)
Google for WooCommerce (Google Ads & product listings)
Pinterest for WooCommerce
Mailchimp for WooCommerce (email marketing)
These services may use cookies or similar technologies to show relevant ads and communications.
d) Forms & User Interaction
WPForms (contact forms)
User Registration & Membership plugin
Akismet Anti-Spam (spam protection)
4. How We Use Your Information
We use your information to:
Process and deliver orders
Communicate order updates and support responses
Recover abandoned carts
Send marketing emails (only if opted-in)
Improve website functionality and user experience
Comply with legal and accounting obligations
We do not sell your personal data.
5. Cookies & Tracking Technologies
Our website uses cookies for:
Website functionality
Analytics and performance
Advertising and remarketing
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features.
6. Sharing of Information
We may share your information only with:
Payment service providers
Logistics and shipping partners
Marketing and analytics platforms
Technology service providers
All such third parties are required to protect your data and use it only for agreed purposes.
7. Data Security
We implement reasonable technical and organizational security measures to protect your personal data. Access is restricted to authorized personnel only.
However, no digital platform is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw marketing consent at any time
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
11. Contact Information
For any privacy-related questions, contact:
Hevana Private Limited
Email: support@hevanapvtltd.com
Location: Aligarh, Uttar Pradesh, India